Personal Human Engagement. Anywhere. Any Place. Any Device.
Genie-Video Branch is a digital banking solution that can be deployed on-premise or on personal mobile devices to engage customers through a live face-to-face video chat. With Genie-Video Branch, the bank can provide the customer with personalized service anytime and anywhere.
Intercepting Distances > Revolutionising Personal Experiences
Serve the customer need for personal human engagement. Anywhere, Any place Any device. Intercept time taken in coming to the branch for interactions such as loans, mortgages, opening of accounts, document signing etc. With Genie-Video Branch customers can be served where they are and be provided personalised service.
Why Genie-Video Branch?
Genie-Video Branch humanizes the branchless banking experience. It allows financial institutions to serve their customers in a personalized manner, without losing the human element that remains key to building lasting relationships.