Digital Lobby Management
Better Front Office Management
Intercepting Inefficiencies > Creating Better Time Management
Digital Lobby Management regulates queue management systems inside a bank branch. A TV screen displays the queue number of the customers to be served and if a transaction takes more than two minutes, a supervisor takes over.
SMART QUEUE MANAGEMENT
Develops more efficient systems to reduce customer waiting time
Enables customers to get their queue number without any outside interference
PRE-BOOKING OF APPOINTMENTS
Lets banking customers book an appointment in advance
Increases Branch Productivity
Since supervisors are tasked to take over a transaction if it takes more than two minutes, bank staff are more likely to work efficiently.
Increases Customer Satisfaction
With Digital Lobby Management, customers can ensure they are served in a timely manner.
Reduce In-Branch Queues
Since customers can pre-book transactions, they can go to the branch only when it’s their turn.
Why Digital Lobby Management?
With Digital Lobby Management, banks can track the efficiency of their tellers. This boosts a bank branch’s productivity as it ensures that customers are served in a timely and efficient manner.