Genie-Onboard is a platform-agnostic digital onboarding solution that allows customers to digitally sign-up as banking customers through their own mobile devices at their own convenience.
Save Costs and Time
Intercepting Frustration > Increasing Satisfaction
Banks and their first interaction with their customer is often the process of onboarding. The first impression often tends to the set the course for what’s to follow. It’s time to do away with tedious manual onboarding processes.
Increase the speed of onboarding
Remove long processes
Reduce staff fatigue
Product implementation depending on the database and platform used by the bank
REAL-TIME IDENTITY VERIFICATION
Verifies the identity of the customer instantaneously
ID TEMPLATE MATCHING
Scans the image of the customer’s ID to make sure it matches with its ID template
eKYC LIVENESS CHECK
Verifies the identity of the customer through a paperless Know Your Customer
Establishes a customer’s identity via a live video interaction
Monitors transactions for potential risks through Anti-Money Laundering
Because of its ease of use, many customers can sign up and open an account through this digital onboarding solution.
Saves the Customers’ and the Bank’s Time
Customers no longer have to travel to a bank branch and go through numerous requirements just to become a banking customer.
Effective Use of Staff
With the digitization of the bank’s onboarding solution, the staff can focus on other tasks and transactions.
Reduce Operational Costs
Operational costs are reduced due to the reduction of processing overheads, paperwork, and agent involvement.
Not everyone has the convenience of going to a bank branch just to open an account. But with Genie-Onboard, they can finally onboard themselves digitally using their own mobile devices. This helps reduce time on the onboarding process and it helps widen the reach of a bank across the market.