The future of digital banking in Africa is moving away from standalone financial services and toward integrated ecosystems —a world where finance is embedded  seamlessly into the daily activities of consumers and businesses. This shift means that financial services will become nearly invisible, accessible exactly where and when they are needed. Imagine a farmer securing a micro-loan for seeds directly from an agricultural supply platform, or a small retailer obtaining insuran

As digital banking in Africa scales at an unprecedented rate, so too does the need for an unshakeable foundation of trust and security . The rapid growth of online and mobile transactions presents a target for cyber threats, and maintaining customer confidence is paramount to sustaining the digital revolution. The security challenge is multifaceted. It involves protecting consumers from phishing, fraud, and identity theft, while simultaneously safeguarding the financial infra

In Ethiopia’s fast-evolving banking landscape, customer experience is emerging as a key differentiator. With increasing urbanisation, a...